We're here to help! Reach out to our team with any questions, feedback, or support needs.
We aim to respond to all email inquiries within 24 hours during business days.
Our live chat support is available Monday to Friday, 9AM-6PM EST with immediate responses.
Our phone support team is available during business hours with minimal wait times.
Find quick answers to common questions about our app and services.
To reset your password, go to the login screen and click on "Forgot Password". Enter your email address, and we'll send you a link to create a new password. The link is valid for 24 hours.
You can update your skill level by going to your profile settings. Tap on "Edit Profile", scroll down to the "Skill Level" section, and select your current level. Don't forget to save your changes.
Yes, you can cancel or reschedule a game by going to "My Games" in the app. Find the game you want to modify, tap on it, and select "Cancel" or "Reschedule". Please note that some venues have specific cancellation policies that may apply.
To find tournaments, go to the "Events" tab in the app and filter by "Tournaments". You can further filter by location, date, and skill level to find tournaments that match your preferences.
The basic version of InstaSportsInfo is completely free to use. We also offer a Premium subscription with additional features like advanced stats, priority court bookings, and exclusive event access. You can view pricing details in the "Subscription" section of the app.
Your suggestions help us improve our app and services. Let us know what you think!